Contact Us
Get In Touch with Good Earth
Whether you have a question about your specific pickup day, need to request extra bags, or want to bring our recycling service to your neighborhood, we are here to help. Our team is dedicated to providing personal, responsive support to our neighbors across Texas.
How Can We Help?
General Inquiries & Support For the fastest response, please email us directly. Our team monitors this inbox throughout the business day to assist with account updates, missed pickups, or billing questions.
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Common Support Requests
Request Extra Bags
Are you having a high-volume month? You can request additional bags to be dropped off during your next scheduled pickup.
Update Billing
Since we utilize Moonclerk for our service core, you can securely update your payment method or change your plan through your customer portal.
Report a Missed Pickup
If your bags were out by 8:00 AM and were not collected, please let us know immediately so we can notify our drivers.
